How do I find out the head office number for Additions Direct?

Question: Want to speak to someone about my account but keep being fobbed off and can't get a reply to my letter of a month ago.Thanks.

Answer: You say you sent a letter a month ago. First of all - try writing to them again, but send your letter by recorded delivery. If this does not work, on the Additions Direct web site they state: Additions Direct is a member of the Direct Marketing Association (UK) Ltd. For further information read the privacy policy. I would suggest you point this out to Additions Direct in your next letter, telling them that you will be writing to Direct Marketing Association (UK) Ltd and will be taking the matter further with this Association. Also take a look at http://www.save-money-guide.com/save-secure.html which gives you some helpful tips regarding buying goods on the Internet. Best of luck. I hope you have success. It may take you a little while, but don't give up.

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